Cooperate guidelines

Vision

As an international manufacturer of seating systems for the train and bus industries, our aim is to be

   - pleasant to deal with
   - customer-focused
   - commercially successful

Mission Statement

Employees
Our employees are our greatest asset.
We invest in professional qualifications for our employees and foster their personal development.

Customer satisfaction
For Franz Kiel, customer service is one of the cornerstones of a successful collaboration.

Punctual delivery
We undertake to provide our clients with a punctual, reliable, comprehensive service, and we apply the same criteria to relations between companies in the Group.

Suppliers
We cultivate business relationships based on mutual trust and cooperation so that together we can attain our objectives.

Finances
The benchmark for our business success is sustainable, solidly increasing profitability and healthy growth.

Continuous improvement
We want to ensure the long-term success of the company through continuous improvement processes in every area.

Environment
Our aim is to contribute to the preservation and care of our environment through our use and development of innovative materials and products and by implementing more environmentally sound manufacturing processes.

Safety
The products we have developed surpass the required safety standards for both train and bus fittings.
This specifically involves complying with external regulations and ensuring that our products meet the requirements of German and international traffic law.